What are the shipping costs?
If shipping costs apply, they will be shown during the checkout process.

How can I track my order?
You will receive an email including the tracking number of your shipment. Shipments to the US are sent via UPS; shipments to the EU via DHL.

Once you have received your tracking number, you will be able to track the status of your shipment here:

UPS delivery tracking 

DHL delivery tracking

What’s the estimated delivery time?

The first orders of November 2022 will be delivered by mid November. Afterwards, standard delivery times will apply. 

Deliveries to Germany: 3-4 business days

Can I change the delivery address of my order after it has already been shipped out?

Depending on the shipment status, you might be able to change the delivery address via the dedicated tracking page. If that option is not available, please contact us.

Can my shipping and billing addresses be different?

Yes, during the checkout process you can provide a different billing address.